Last Updated: 23/01/2025
At Patras Physiotherapy, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect
   We collect the following types of information:
   1. Personal Information
      1. Name
      2. Email address
      3. Phone number
      4. Addresses
      5. Medical history and other health-related details provided during consultations or bookings
   2. Non-Personal Information
      1. IP address
      2. Browser type and version
      3. Device information
      4. Browsing behavior and website interactions
2. How We Use Your Information
   We use your information for the following purposes:
   1. To provide and deliver our physiotherapy services and treatments.
   2. To communicate with you regarding appointment scheduling, reminders, and follow-ups.
   3. To process payments for services rendered.
   4. To maintain and improve our services, website, and customer experience.
   5. To comply with legal and regulatory requirements.
   6. To respond to inquiries, feedback, or concerns you may have. To process payments for services rendered.
3. How We Protect Your Information
   1. We take appropriate technical, organizational, and administrative measures to protect your personal and health-related information from unauthorized access, alteration, disclosure, or destruction. Our staff is trained to respect and protect your privacy.
   2. Access to your personal information is restricted to authorized personnel only.
4. Your Rights
   1. Depending on your jurisdiction, you may have the following rights regarding your personal data The right to access and review the information we hold about you. deletion of your data, where applicable & withdraw your consent for processing your data. To exercise these rights, please contact us at Patra.physio4@gmail.com.
5. How We Share Your Information
   1. We do not sell or rent your personal information to third parties. However, we may share your information To ensure the best possible care and treatment. Assist with operations such as email communication, website hosting, and analytics.
6. Cookies and Tracking Technologies
   1. Our website uses cookies and similar tracking technologies to enhance user experience. Cookies help us remember your preferences, improve website functionality, and analyze website traffic. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on our site.
7. Third-Party Links
   1. Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
   1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting a notice on our website.
9. Contact Us
   1. If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
      1. Patras Physiotherapy
      2. Phone: +91 94375 20286
      3. Email: Patra.physio4@gmail.com
      4. Address: N1, 261, CRP Ekamra Kanan Road, near Axis Bank, Block N1, IRC Village, Nayapalli, Bhubaneswar, Odisha 751015